Author name: Jean Wright

The sales transaction is not going as planned.  There seems to be some miscommunication about the price, or maybe it was how it was presented to me.  The clerk isn’t being very cooperative, which isn’t making me happy. I’m told the price is final, and it’s not on sale (as I had thought). We finally […]

“At the risk of sounding salesy, I don’t want you to feel pressured in any way, but this is what I can offer you.” That’s what a woman said to me recently while trying to sell me a high-ticket item. She was polished, professional, and clearly knew her stuff, but she still apologized for the

“I can’t believe they’re leaving my money on the table,” I muttered while refreshing my inbox for the tenth time. Nothing. No text, no email, no follow-up from the salespeople I’d just met with. As someone who’s been in sales most of my career, I get it — the process doesn’t end at the meeting